Content and copyright notices

Loyalti hosts content uploaded by businesses (logos, images and the texts of their cards). If you believe any content is illegal or infringes your copyright, tell us and we will review it promptly.

Point of contact (EU Digital Services Act, Articles 11 and 12, and copyright notices): [to be completed by the operator]. You can write to us in English or Spanish.

Your notice must include: 1) your name and email; 2) the exact link (URL) or a precise description of the content; 3) why you believe it is illegal or which protected work is infringed; 4) a statement that you act in good faith and that the information is accurate; 5) if you act for the rights holder, that you are authorised to do so; 6) your signature (your full name is enough).

What we do: we acknowledge receipt, review the notice, remove or disable the content where appropriate, and inform the business concerned and you of the decision, its reasons and how to challenge it.

Counter-notice: if your content was removed and you believe it was a mistake, reply to the same email explaining why. Where appropriate, we will restore it.

Repeat infringers: we suspend the accounts of businesses that repeatedly infringe rights.

Notices from the United States (DMCA): the designated agent is the same contact: [to be completed by the operator], [to be completed by the operator], [to be completed by the operator]. Registration with the U.S. Copyright Office is [pending / registration number to be completed].

Legal information

Service provider: [to be completed by the operator]. Address: [to be completed by the operator]. Email: [to be completed by the operator]. Company registration number: [to be completed by the operator]. VAT number: [to be completed by the operator].