Loyalti
Template for guidance only. A legal professional must review it before the platform is used with real customers.

Privacy policy

Controller: [to be completed by the operator], [to be completed by the operator], [to be completed by the operator].

Business data: name, email, billing details and service usage, to provide and bill the service (performance of contract).

End-customer data: Loyalti processes it as a processor on behalf of each business, which is the controller and informs its customers.

Hosting: servers and the database are located in [to be completed by the operator]. If outside the European Economic Area, only in countries with an EU adequacy decision (such as Canada) or under standard contractual clauses.

Providers: hosting, database, Stripe (payments), email provider, Meta (WhatsApp), Apple and Google (Wallet). They must be listed with their international transfer safeguards.

Retention: for the duration of the relationship and applicable legal periods.

Rights: access, rectification, erasure, objection, restriction and portability by writing to [to be completed by the operator]. Complaints to the Data Protection Commission (Ireland), www.dataprotection.ie.

Children: the service is not aimed at children. Business accounts require being 18 or over and customer cards 16 or over (the digital age of consent in Ireland).

Cookies: we only use strictly necessary cookies (session, security and language). We use no advertising cookies, third-party analytics or session recording, so no cookie banner is needed.

Fonts and assets: fonts and other assets are served from our own server; nothing is loaded from Google Fonts or other third parties.